What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Does the StoreJet Cloud have an energy saving mode? Why do file or folder names appear different when I access the NAS via AFP and then SMB? Why does Transcend include the Proposition 65 warning? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started